C215 Strategic Management - Set 4 - Part 1

Test your knowledge of technical writing concepts with these practice questions. Each question includes detailed explanations to help you understand the correct answers.

Question 1: What is the primary purpose of 'capacity planning' in operations management?

To determine the budget for marketing strategies

To establish the output rate that can be achieved by a facility

To evaluate the effectiveness of employee training

To manage supplier relationships

Question 2: Which of the following best describes 'critical path analysis'?

A method for analyzing employee performance

A technique used to identify the longest sequence of activities in a project

A tool for assessing supplier performance

A strategy for inventory management

Question 3: What does 'service organizations' primarily focus on compared to manufacturing organizations?

Low customer interaction

Producing tangible goods

Delivering intangible products and services

High levels of automation

Question 4: Which of the following best describes the 'bottleneck' in a production process?

A phase where no production occurs

The slowest stage that limits overall production capacity

A point where quality issues are detected

An area with excess inventory

Question 5: What is the significance of 'reengineering' in operations management?

To increase labor costs

To redesign processes for improved efficiency

To maintain existing workflows

To focus on individual employee performance

Question 6: What does the term 'lead time' refer to in supply chain management?

The time taken to replenish inventory

The total time from order placement to delivery

The duration of production runs

The time spent in transportation

Question 7: Which of the following is a characteristic of 'fixed-position layout'?

Products move through various stations in a sequence

The product remains in a single location while resources come to it

High-volume production of identical items

The layout focuses on maximizing space utilization

Question 8: What does 'cycle counting' involve in inventory management?

Conducting a full inventory count annually

Counting a predetermined number of items on a regular basis

Evaluating the efficiency of production processes

Measuring employee productivity

Question 9: What is the goal of 'Six Sigma' in quality management?

To maximize production speed

To reduce defects to a level of 3.4 per million opportunities

To enhance employee engagement

To improve customer satisfaction without measuring quality

Question 10: What does 'capacity utilization' measure?

The total output produced in a specific timeframe

The percentage of capacity being used compared to total available capacity

The efficiency of labor in production

The amount of inventory held at any time

Question 11: Which of the following is an example of 'appraisal costs'?

Costs incurred during training programs

Costs associated with quality inspections and testing

Costs from product returns

Costs of warranty claims

Question 12: What does 'just-in-time' (JIT) production emphasize?

Maintaining large inventories to meet demand

Producing goods in anticipation of customer orders

Reducing waste by receiving goods only as they are needed

Focusing on maximizing production speed

Question 13: What is the purpose of 'benchmarking' in operations management?

To compare a company's practices against competitors

To assess employee performance

To evaluate financial performance

To develop new marketing strategies

Question 14: Which of the following describes the 'chase demand strategy' in production planning?

Maintaining a steady production rate regardless of demand

Adjusting production levels to match fluctuations in demand

Focusing on maximizing production efficiency

Increasing inventory to meet anticipated demand

Question 15: What does the term 'flexibility' in operations management refer to?

The ability to maintain high inventory levels

The capacity to adapt production processes to changing customer needs

The practice of standardizing processes

The efficiency of resource allocation

Question 16: What is the role of 'material requirements planning' (MRP)?

To forecast sales demand

To manage production scheduling

To determine inventory needs based on production schedules

To evaluate supplier performance

Question 17: Which of the following concepts focuses on increasing product quality by eliminating defects?

Total Quality Management (TQM)

Just-in-Time (JIT)

Lean Manufacturing

Six Sigma

Question 18: What is the significance of 'process capability' in manufacturing?

It measures the overall efficiency of production.

It evaluates the ability of a process to produce outputs within specified limits.

It focuses on reducing production costs.

It determines the time taken for production completion.

Question 19: Which of the following best describes 'internal setup'?

Preparing equipment while production is ongoing

Setup activities that require halting production

Adjustments made after the production run is completed

Tasks performed before starting a production run

Question 20: What does 'mean observed time' provide in work measurement?

The average time across all production processes

The average time for completing specific tasks based on observations

The longest time it takes to complete a task

The standard time set for a task

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