C215 Strategic Management - Set 5 - Part 1

Test your knowledge of technical writing concepts with these practice questions. Each question includes detailed explanations to help you understand the correct answers.

Question 1: What is the primary function of 'inventory management' in operations?

To enhance marketing strategies

To control and oversee the storage and flow of materials

To manage supplier relationships

To optimize employee performance

Question 2: Which of the following concepts emphasizes continuous, incremental improvements?

Six Sigma

Total Quality Management (TQM)

Just-in-Time (JIT)

Kaizen

Question 3: What does the term 'environmental scanning' involve in strategic planning?

Evaluating internal financial performance

Analyzing external trends and changes that could impact the organization

Monitoring employee satisfaction

Assessing the effectiveness of production processes

Question 4: Which of the following is a characteristic of a 'pull system' in production?

Producing items based on forecasted demand

Manufacturing only when there is actual customer demand

Maintaining high levels of finished goods inventory

Producing goods in anticipation of customer orders

Question 5: What does 'external setup' refer to in manufacturing processes?

Preparation tasks done while production is ongoing

Tasks that can only be completed when production is stopped

Adjustments made after production ends

Changes made to equipment during regular maintenance

Question 6: Which of the following metrics measures how effectively a company uses its resources?

Inventory turnover

Profit margin

Total productivity

Customer satisfaction

Question 7: What is the significance of 'just-in-time (JIT) production'?

It increases inventory levels for future demand.

It reduces lead times and minimizes waste by aligning production with demand.

It focuses on producing goods in large batches.

It requires a fixed level of inventory at all times.

Question 8: Which of the following describes 'process flow analysis'?

A method for analyzing financial performance

A technique used to evaluate and improve process efficiency

A tool for measuring employee satisfaction

A strategy for forecasting sales

Question 9: What is the primary focus of 'quality function deployment' (QFD)?

Reducing costs associated with production

Enhancing marketing strategies

Translating customer needs into specific product features

Assessing employee performance

Question 10: Which of the following best defines 'capacity planning'?

The process of forecasting sales demand

The determination of how much output a facility can produce

The assessment of employee training needs

The evaluation of supplier performance

Question 11: What is the goal of 'lean manufacturing'?

To maximize production volume without regard for waste

To eliminate waste and enhance efficiency in production processes

To focus solely on cost-cutting measures

To increase inventory levels to meet demand

Question 12: Which of the following is a characteristic of 'job enrichment'?

Increasing the variety of tasks assigned to an employee

Adding more meaningful responsibilities to a job

Simplifying tasks to enhance efficiency

Focusing solely on job rotation

Question 13: What does 'supply chain intelligence' (SCI) aim to achieve?

Improve internal communication only

Enable data-driven decision-making across the supply chain

Focus solely on reducing costs

Enhance supplier relationships without technology

Question 14: Which of the following is an example of 'internal failure costs'?

Costs associated with warranty claims

Costs incurred due to defects discovered before product delivery

Costs related to quality inspections after production

Costs of employee training programs

Question 15: What does the term 'multifactor productivity' refer to?

The ratio of total output to one input

A measure of output compared to multiple inputs, like labor and materials

A calculation of total output only

An assessment of employee performance

Question 16: Which of the following is a benefit of using 'control charts' in quality management?

They reduce production costs

They track inventory levels

They help identify variations in processes over time

They enhance employee motivation

Question 17: What does the term 'job design' encompass in operations?

Defining marketing strategies for products

Specifying the responsibilities and tasks of a job

Assessing financial performance

Developing training programs for employees

Question 18: Which of the following is a characteristic of 'fixed-position layout'?

Resources are arranged based on similar processes

The layout facilitates a smooth flow of materials

The product remains in a single location while resources come to it

High-volume production of identical items

Question 19: What does 'work sampling' aim to measure?

The total cost of production

The proportion of time spent on various activities

The efficiency of the production process

The amount of inventory needed

Question 20: Which of the following is an example of a 'transaction fee model'?

A subscription-based service charging a monthly fee

A company receiving a fee for executing a transaction

A retailer selling products at a fixed price

An online platform charging for advertising space

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