D072 Fundamentals for Success in Business - Set 3 - Part 1

Correct Answer: Personal interests

The four main levels of organizational ethics are societal issues, stakeholder issues, internal policy issues, and personal issues, not personal interests.

Correct Answer: Concerns relating to the world as a whole

Societal issues address ethical concerns that impact society at large and reflect an organization’s care and concern for individuals.

Correct Answer: Customers, employees, suppliers, and the community

Stakeholder issues encompass a broad range of groups that are affected by the organization's policies and actions.

Correct Answer: Fairness in management and employee participation

Internal policy issues focus on the relationships and fairness between the organization and its employees.

Correct Answer: The treatment of individuals within the organization

Personal issues relate to how individuals treat each other within the organization, including behaviors like gossiping and credit-taking.

Correct Answer: Conducting customer and market research

The Marketing department is responsible for understanding the market and identifying target customers to drive sales.

Correct Answer: Audience targeting procedures

Ethical concerns in Marketing often revolve around how customer data is collected and used for targeting purposes.

Correct Answer: Labor law compliance and employee relations

HR focuses on managing employee-related functions, ensuring compliance with laws, and maintaining positive employee relations.

Correct Answer: Labor laws and compliance

HR ethical concerns include ensuring compliance with labor laws and fair hiring practices.

Correct Answer: Product improvisation and new product development

R&D is dedicated to improving existing products and creating new ones to meet market demands.

Correct Answer: Product integrity and regulatory compliance

R&D must ensure that products meet integrity standards and comply with regulatory requirements.

Correct Answer: Financial reporting and controls

The Accounting and Finance department manages financial records, reporting, and compliance with regulations.

Correct Answer: Fiscal transparency

Ethical concerns in Accounting and Finance focus on maintaining transparency and accountability in financial practices.

Correct Answer: Infrastructure and functionality

The IT department manages the technology infrastructure and ensures it functions properly to support organizational goals.

Correct Answer: Privacy considerations and data security

IT ethics focus on ensuring that user data is protected and privacy is maintained within the organization.

Correct Answer: Clan Culture

Clan culture emphasizes internal relationships, nurturing, and participation, akin to a family environment.

Correct Answer: Dynamic, entrepreneurial, and innovative

Adhocracy culture encourages creativity and responsiveness to external changes, fostering an innovative environment.

Correct Answer: Structure, control, and efficiency

Hierarchical cultures are characterized by a clear structure and established procedures to ensure efficiency.

Correct Answer: Results-oriented and competitive

Market culture emphasizes achieving goals, competition, and profitability over other organizational aspects.

Correct Answer: Structure, Systems, Style, Staff, Skills, Strategy

The McKinsey 7-S Model is a framework that analyzes seven internal aspects of an organization that need alignment to achieve objectives.