D072 Fundamentals for Success in Business - Set 4 - Part 1

Correct Answer: Social Competence

Social competence is a key component of emotional intelligence, involving the ability to manage relationships and navigate social networks effectively.

Correct Answer: The capacity to be aware of, control, and express one's emotions

Emotional intelligence involves self-awareness, self-regulation, and empathy, which are essential for effective interpersonal relationships.

Correct Answer: Empathy

Empathy is the ability to understand and share the feelings of others, a crucial aspect of emotional intelligence.

Correct Answer: Supporting and developing employees

Employee-member-centered behaviors prioritize the well-being and growth of employees within the organization.

Correct Answer: Guidelines for personal and organizational behavior

Ethics provide a framework for determining right and wrong in personal and professional contexts.

Correct Answer: Expert Power

Expert power is derived from an individual's skills or knowledge that others rely on for guidance and decision-making.

Correct Answer: Idealized Influence

Idealized influence occurs when leaders serve as role models, inspiring their team to emulate positive behaviors and attitudes.

Correct Answer: Transformational Leadership

Transformational leadership focuses on building strong relationships and inspiring team members through vision and personal connection.

Correct Answer: Adapt their style based on the context and needs of followers

Situational theories emphasize the importance of flexibility and adapting leadership styles to fit the specific circumstances and team dynamics.

Correct Answer: Engaging existing customers and understanding their needs

Relationship management involves building and maintaining positive relationships with customers to enhance loyalty and satisfaction.

Correct Answer: Corporate transparency and accountability

SOX was established to enforce stricter regulations on corporate governance and financial reporting practices.

Correct Answer: Making decisions and allocating resources

The decisional role involves critical responsibilities related to decision-making and resource management within the organization.

Correct Answer: Seeking input and collaboration from team members

Participative leaders involve team members in the decision-making process, enhancing engagement and commitment.

Correct Answer: Achieve compliance through rewards and punishments

Transactional leadership relies on extrinsic rewards to motivate employees and ensure task completion.

Correct Answer: Achieving specific job tasks and goals

Task-oriented leaders prioritize completing tasks efficiently and ensuring that team members meet established goals.

Correct Answer: Laissez-faire

Laissez-faire leadership grants employees considerable autonomy in their work, with minimal interference from the leader.

Correct Answer: Self-awareness, self-regulation, empathy, and social skills

Emotional intelligence includes a range of competencies that facilitate effective interpersonal interactions and emotional regulation.

Correct Answer: Cultural differences

Cultural differences can create misunderstandings and misinterpretations, hindering effective communication.

Correct Answer: Hierarchy Culture

Hierarchy culture prioritizes order, control, and established procedures, emphasizing efficiency and structure.

Correct Answer: Empathize, define, ideate, prototype, test, implement

Design thinking is a structured approach that encourages understanding user needs and creating innovative solutions.