D072 Fundamentals for Success in Business - Set 5 - Part 1

Correct Answer: Aggressive Communicator

Aggressive communicators express themselves in a forceful and often hostile manner, which can create conflict and misunderstandings.

Correct Answer: Assertive Communication

Assertive communication enables individuals to express their thoughts and feelings while respecting the views of others.

Correct Answer: Organizations attract individuals who are similar to existing members

The A-S-A theory posits that organizations attract, select, and retain employees who fit their culture and values.

Correct Answer: The reduction of the workforce due to resignations, retirements, or other factors

Attrition is a natural process where the workforce decreases over time through voluntary departures or other factors.

Correct Answer: Keeping close control over subordinates with little input from them

Autocratic leaders make decisions unilaterally and maintain tight control over their teams.

Correct Answer: Distractions in the environment

Environmental distractions can hinder the receiver's ability to understand and process the message being communicated.

Correct Answer: Understand how individuals respond in specific situations

These interviews focus on past behaviors to predict future performance and guide personal development.

Correct Answer: The method used to convey information

The channel is the medium through which a message is transmitted, such as face-to-face communication or written documents.

Correct Answer: Publicly set out an organization’s key values and ethical obligations

A code of ethics outlines the ethical standards expected of all employees and guides decision-making within the organization.

Correct Answer: The power to punish or take something away for non-compliance

Coercive power relies on the threat of punishment to ensure compliance with directives.

Correct Answer: Sharing understanding and meaning via oral, nonverbal, and written forms

Communication includes various modes of expression, allowing for a comprehensive exchange of ideas.

Correct Answer: Communication Style

Communication style encompasses the methods and behaviors an individual uses to convey and receive messages.

Correct Answer: Formal organizational structure

While culture can influence structure, corporate culture focuses on shared values, beliefs, and behaviors rather than formal hierarchy.

Correct Answer: Organizational culture and dynamics

The CVF provides insights into the strengths and weaknesses of an organization's culture and how it aligns with its goals.

Correct Answer: A structured approach to creative problem-solving

Design Thinking emphasizes iterative processes that involve empathy, ideation, and testing to develop innovative solutions.

Correct Answer: When information transmitted is interpreted as intended by the receiver

Effective communication occurs when the receiver understands the message as it was meant to be understood by the sender.

Correct Answer: Enhancing their ability to manage relationships and understand emotions

Emotional intelligence allows leaders to navigate interpersonal relationships effectively, fostering a collaborative work environment.

Correct Answer: Strong empathy and social skills

High emotional intelligence includes the ability to empathize with others and effectively manage social interactions.

Correct Answer: People-Oriented

People-oriented management prioritizes team dynamics and employee satisfaction, emphasizing interpersonal relationships.

Correct Answer: The ability to influence the behavior of others

Power is the capacity to affect the actions and decisions of others within an organization.