D316 IT Foundations - Set 1 - Part 1

Test your knowledge of technical writing concepts with these practice questions. Each question includes detailed explanations to help you understand the correct answers.

Question 1: A systems administrator is tasked with querying and updating an X.500 directory using the TCP/IP protocol. Which of the following can be used to accomplish this task?

Question 2: A technician needs to repair a laptop where some keyboard characters are not typing properly and the fingerprint reader is not recognized. What type of component is the technician inspecting?

Question 3: A technician plans to upgrade several company laptops with new internal storage devices that interface with a PCI Express bus. What type of device should the technician use?

Question 4: In a modern mobile device, how can a universal asynchronous receiver transmitter (UART) be utilized? (Select all that apply.)

Question 5: A user mentions that the laptop display has been in use since the company started many years ago, and it has very poor quality. The IT team determines it uses an early thin-film transistor (TFT) technology. Which technology does the display use?

Question 6: What issue might cause a mouse cursor to move on its own?

Question 7: A user complains that their smartphone does not hold a charge for as long as it used to and charges slowly after replacing a lost adapter. What could be the cause? (Select all that apply.)

Question 8: A user’s smartphone screen is cracked, and touch input is no longer recognized. Visual elements are fine. What components need to be replaced? (Select all that apply.)

Question 9: An employee requests an upgrade to an extremely lightweight laptop with the fastest storage speeds. What type of storage drive should the laptop have?

Question 10: What class of management software applies security policies to mobile devices in an enterprise?

Question 11: What modern Android-based smartphone connector is used for wired peripherals and charging?

Question 12: A college wants a secure print solution so that print jobs only print when a user physically interacts with the printer. What two physical security solutions could be implemented? (Select all that apply.)

Question 13: Users report that their shared laser printer is printing faint pages. The technician rules out software settings. What component needs replacing?

Question 14: A technician determines that the exposing stage of a laser printer is malfunctioning. What is the issue?

Question 15: In which type of printer maintenance is replacing and disposing of a toner cartridge common?

Question 16: Users complain of speckled output from their shared printer. What is the likely cause?

Question 17: A technician reports that a 3D printer’s extruder is malfunctioning. What component is being referred to?

Question 18: Which setting is not commonly found in the printer properties dialog box in Windows?

Question 19: A laser printer consistently prints lines of toner in the same location on every page. What might need cleaning or replacing?

Question 20: Several users report that their printer is printing on both sides of the paper when it should only print on one. What setting does a technician need to change?


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