D464 Managing Operations - Set 4 - Part 1

Test your knowledge of technical writing concepts with these practice questions. Each question includes detailed explanations to help you understand the correct answers.

Question 1: Which term describes the process of delaying final product customization until closer to the end of the supply chain?

Lean Manufacturing

Postponement

Continuous Improvement

Backward Integration

Question 2: Which of the following best describes "total productive maintenance" (TPM)?

Maintenance performed only during scheduled downtimes

A strategy to ensure equipment performs reliably without interruptions

Maintenance only for bottleneck operations

A focus on reducing worker shifts to save costs

Question 3: Which lean tool is designed to identify activities that add no value to a process?

Gantt Chart

Value Stream Mapping

Block Plan

Critical Path Method

Question 4: What is the primary purpose of "cycle stock" in inventory management?

To buffer against unexpected demand

To maintain a steady supply for production cycles

To provide stock for promotional events

To manage the safety stock requirements

Question 5: Which statement describes a "fixed-position layout" in facility planning?

The product moves from one workstation to the next

Workers and equipment move to the product

Products are stored and handled within a facility warehouse

Machines are arranged based on specific tasks

Question 6: What is the purpose of a "Pareto analysis" in quality management?

To identify the root cause of all quality issues

To prioritize issues based on their impact

To track employee performance over time

To analyze inventory turnover rates

Question 7: Which term refers to the process of dividing production into manageable steps to reduce lead times and increase efficiency?

Kanban

Work Breakdown Structure (WBS)

Load Balancing

Poka-Yoke

Question 8: Which of the following is an example of a "push" inventory strategy?

Producing goods based on customer orders

Producing goods to forecasted demand and storing them in warehouses

Starting production only when materials are received

Moving inventory only when signaled by downstream processes

Question 9: What is the main goal of "Six Sigma" in a manufacturing process?

Increasing inventory turnover

Reducing variability and defects to improve quality

Extending the product life cycle

Increasing product variety for customers

Question 10: In a service environment, what is the "moment of truth"?

The point when a service is completed

The customer's first interaction with the service system

The point when the customer pays for the service

The time when employee performance is assessed

Question 11: Which of the following statements is true about "line processes"?

They have a high degree of flexibility in producing customized products

They follow a fixed sequence of operations to produce standardized goods

They are only used for service processes

They are typically used for low-volume production

Question 12: What is the role of "SCOR" in supply chain management?

To assess customer satisfaction after the sale

To integrate supply chain functions for seamless operations

To standardize measurement of supply chain performance

To identify market trends and consumer preferences

Question 13: Which scheduling technique calculates the capacity needed without regard to the available capacity?

Infinite Loading

Finite Loading

Forward Scheduling

Backward Scheduling

Question 14: In operations management, what does "site consideration" refer to when conducting location analysis?

Availability of raw materials

Safety regulations for building structures

Cost of workforce training

Environmental impact assessments

Question 15: Which of the following activities is most commonly associated with "lean systems"?

Building excess inventory as a buffer

Implementing a kanban system to manage production flow

Extending product lead times for better quality

Outsourcing logistics to third parties

Question 16: Which quality tool visually represents the sequence of steps involved in a process?

Pareto Chart

Control Chart

Flowchart

Scatter Diagram

Question 17: What is the role of "aggregate planning" in operations management?

To identify the cause of quality defects

To develop a long-term output and resource plan over a planning horizon

To determine the reorder point for inventory

To implement quality assurance practices

Question 18: Which of the following is an example of "finite loading" in scheduling?

Assigning work to centers without considering capacity limits

Ensuring that work centers are loaded up to their available capacity

Planning production based on sales forecasts only

Prioritizing short-term orders over long-term orders

Question 19: Which of the following best describes "reliability" in service quality dimensions?

The ability of employees to empathize with customers

The ability to perform the promised service dependably and accurately

The knowledge and courtesy of service staff

The appearance of physical facilities and equipment

Question 20: Which term refers to the arrangement of tasks into workstations to minimize idle time in production?

Job Enrichment

Assembly-Line Balancing

Gantt Chart Analysis

Lean Production

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